“I booked a ticket but my payment failed and the seat is showing as blocked. Can you please check and help me?”

We kindly inform you that if the payment was not deducted from your bank account, the seat is only placed on temporary hold and will automatically be released within 8 minutes. Once released, you may proceed with booking again.

We appreciate your understanding and are here to assist you should you need any further support.

Updated on: 07/09/2025